Features
Eight parts, grouped by the three jobs Plantorbia does: keeping the plant alive, keeping the customer relationship going, and turning a warranty claim into a decision your staff can make quickly.
Plant templates
Set the care details for a species once. Every plant you hand off from that template carries the same schedule, and updating the template updates the guidance for future handoffs.
Read moreCustomer handoff
Record a sale at the register and Plantorbia emails the customer one claim link. They sign in, pick which plants to keep, and each enters their collection with your care schedule attached.
Read moreCustomer care
Reminders, photo health checks, an AI care assistant, and climate-aware watering guidance on every plant a customer claims from you. Full and uncapped on both plans.
Read moreCustomer records
A record per customer that keeps filling in after checkout: plants owned from you, logged care activity, support threads, and warranty history, searchable in one place.
Read moreCare Trail
One timeline per claimed plant that combines system-observed events, customer-reported care, support activity, diagnosis history, and warranty events, with the source of each entry kept visible.
Read moreWarranty management
Configure a coverage policy, receive customer claims with the Care Trail and one of four review states attached, and resolve each by hand. Decision support, not an automated verdict.
Read moreSupport inbox
Customer plant questions land on the specific plant they bought, in one staff inbox, each thread opening with the plant's care history. AI drafts a reply for a staff member to edit and send.
Read moreAnalytics
Handoffs, activation rate, active claimed plants, and connected customers, plus claim outcomes and trends over time on Growth. Every figure is computed from your own account, nothing modelled.
Read moreSee the whole thing run once
The how-it-works walkthrough follows one plant through every feature above, in order.