Nursery pricing

It is a post-sale plant success platform: it keeps your care guidance on every plant you sell, gives customers reminders and health checks so the plant stays alive, builds a customer record that continues after checkout, and hands your staff the plant's full history when a warranty claim comes in.

No. A POS and inventory system handles stock, pricing, and the transaction. Plantorbia handles what happens after checkout. Most nurseries keep their existing POS and add Plantorbia alongside it. The comparison page covers where the line sits.

Your staff record the sale against the customer's email and choose a care template. Plantorbia emails the customer one claim link. They sign in, pick which plants to keep, and each one is added to their collection with your care schedule attached and the plant linked back to your nursery.

No. A customer signs in to Plantorbia once. One account works across every nursery they buy from. There is no anonymous plant data, so a customer is always signed in before a claimed plant is added.

For each claimed plant it combines system-observed events (reminder sent, diagnosis completed, support thread opened, claim filed), customer-reported care (watering and fertilizing the owner logged, conditions they reported), and nursery-recorded events (staff notes, the warranty decision). The source of each entry stays visible, because a system-observed event and a self-reported one are not equally strong evidence.

No. When a claim is filed, Plantorbia evaluates the available Care Trail and surfaces one of four review states, supportive, concerning, insufficient evidence, or policy excluded, with the reasoning shown. A staff member reads that and decides. Plantorbia records the decision and never moves money.

Basic is free: up to 15 active plant templates, up to 40 customer handoffs a month, one staff account, full customer care, the support inbox, and up to 5 warranty claims a month with a policy-window eligibility check. Starter is $59 a month: 50 templates, 150 handoffs, 20 warranty claims, 2 staff seats, full customer records, and full analytics, still with the policy-window eligibility check. Growth is $169 a month and removes every cap, adds Care Trail reasoning across all four review states, and unlimited staff seats. Every new nursery gets 30 days of full Growth free on signup, on either paid plan; a card is required to start the trial, but you will not be charged until it ends.

Yes. The support inbox is on every plan. Warranty claims are on every plan too: capped at 5 a month on Basic and 20 a month on Starter, both with a policy-window eligibility check; Growth removes the cap and adds the full Care Trail reasoning across the four review states.